Your comfort is our focus, and that’s why we make sure every job is done right the first time. We’re known for handling heat pump installation and repair in Santa Cruz homes, keeping your system running efficiently and reliably. With decades working in the area, we understand the local climate and housing needs. Creating an energy-efficient home takes more than the right equipment, and that’s where our experience makes a difference.
Step 1: In-Home Assessment and Quote
A licensed technician will visit your home to:
- Evaluate your current HVAC system and setup
- Measure your home and assess insulation and ductwork
- Discuss your comfort preferences and budget
- Provide a tailored estimate for the best heat pump system for your needs
Step 2: System Selection
After reviewing your quote, you'll choose your preferred heat pump system.
- Options may include different brands, models, and efficiency levels
- We’ll answer any questions you have to help you make an informed choice
Step 3: Scheduling the Installation
Once approved, we schedule the installation on a day that works for you.
- You’ll receive confirmation of timing and expected duration
- We'll go over any special access needs or home considerations
Step 4: Installation Day
On the scheduled day:
- Our team removes any existing equipment (if applicable)
- The new heat pump system is installed, including:
- Outdoor condenser unit
- Indoor air handler or furnace integration
- Electrical and refrigerant connections
- Minor ductwork updates may be completed if necessary
Step 5: Testing and Setup
After the installation is complete:
- The system is tested in both heating and cooling modes
- Thermostat is connected and programmed
- We ensure everything is operating correctly and efficiently
Step 6: Customer Walkthrough
We walk you through your new system so you feel confident using it.
- Demonstrate how to operate the heat pump
- Share maintenance tips
- Answer any final questions
Step 7: Post-Installation Support
You’ll receive warranty and registration details.
- We remain available for any support needs
- Optional maintenance plans can be discussed to protect your investment